Most important tip for customer retention & loyalty: don’t neglect existing clients ! It’s much easier to retain & up-sell to your current customers, than to source new business. Do you offer discounted packages for returning clients ? Do you wish them a simple happy birthday through your mailing list ? A little goes a long way ! #beautyexpo #beautyeventdubai #beautydubai #beautyindubai #lovindubai #arabbeauty #timeoutdubai #dubaihair #dubaistyle #dubaimakeup #dubaihealth #arabmakeup #arabsalon #dubaisalon #dubaispa #hairsalon #difc #jbr #burjalarab